Your Privacy Rights
What Information Does We Collect?
Personal Information we may collect from you includes:
- Mailing / Shipping Address
- Phone Number
- Email address
- Employment Information, including employer and position held
- Measurement information for apparel orders
- Other personal information volunteered by you when filling out a form, requesting that we contact you, responding to a survey or questionnaire, or otherwise posting or submitting content on the Websites.
Non-Personal Information may also be recorded about our users and collected into groups so that it no longer reflects or references an individually identifiable user. Some examples of this are as follows:
- IP Address
- Geographic Location
- “Cookie" Information
- The website address, if any, that linked you to Our Websites
- The website address, if any, you leave Our website to travel to
- Other anonymous site usage data
How Does Company Collect Information?
In order to provide the products and services through Our Websites, improve upon, or offer additional product or service offerings, we may collect information in the following ways:
Information We Collect Directly From You.
- Communications You Initiate with Us: If you contact us by phone, email, live chat, Contact Us form, social media, or by some other means (either through our Websites or through Third Party Services), we may keep a record of your contact information and correspondence for later reference to help improve our products and services to you.
- Information you provide by filing out forms or registering an account on our Customer Portal. This includes information provided at the time of registering to use our Customer Portal, placing an order for any products or services, posting feedback and/or reviews, or requesting further services or assistance.
- Information uploaded by you through the Websites. You may provide Personal Information, such as name, mailing address, email address, employer information and body measurements, as requested and described within our Customer Portal located on the General Website.
Third Party Services. Our Websites may contain links to other websites, applications, products and services maintained by third parties to help you in your purchasing needs. Some parts of our Websites can be linked to other web-based accounts you have with third parties such as your Facebook, Pinterest, or Twitter account (“Third Party Services"). If you link to Third Party Services from our Websites, we may collect some information about your use of the Third Party Service. We will only be able to collect the information if you've authorized the Third Party Service to provide us with that information or if you've made the information public. Additionally, if you mention us through your Third Party Service, we may collect information and content related to your comment that is publicly available. If you wish to limit the information available to us, you should be sure to manage the privacy settings of your Third Party Services. One thing we will never store is your Third Party Services password.
Information We Collect Automatically
Whenever you interact with our Website and Apps, we may automatically receive and record information on our server logs from your browser including your IP address, "cookie" information, usage and log information, and the page you requested.
- Other technologies such as “log files,” "pixel tags" or "web beacons". When you access our Websites, our servers automatically record information sent from your browser, which may include your web request, Internet Protocol address, domain names, referring Uniform Resource Locator, browser type, browser language, and operating system; the date and time of your request and access; and Cookies that may uniquely identify your browser (collectively, “Usage Data”). We may combine Usage Data with Personal Information in a manner that enables us to trace Usage Data to an individual user, and may collect, use, preserve and disclose Usage Data in any manner that we may collect, use, preserve and disclose Personal Information as provided herein (whether Usage Data is combined with any Personal Information or otherwise). In addition, pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
Why and How do We Use the Information We Collect?
We use information that we collect from and/or about you, including Personal Information to provide products and services you request, to pursue our legitimate interests, and for other purposes, including:
- To provide the products and services requested by you and allow you to review information about the products and services sold by us.
- To create an account or profile on the Customer Portal.
- When you make a purchase you are directed to a Third Party Service website to enter your payment information (credit card number, expiration date, and CVV code) it is sent directly to a secure third-party credit or debit card processing center. We retain none of your credit or debit card account information. Payments are made through a secure server with SSL encryption, in order to guarantee complete transaction security.
- To verify your ability and authority to make certain product purchases through the Customer Portal.
- We may also use Personal Information to communicate with you about new offers, features, products or services or to improve the services that we offer.
- To provide you with customer support and communication, and notices about your account, which may include expiration and renewal notices.
- For analytical purposes, which may include generate and analyze statistics about your use of the Websites for operational and/or security purposes, measurement of effectiveness of our marketing activities, performance improvements, research, testing and other business purposes.
- To develop and improve our Websites.
- To conduct marketing research, advertise to you, provide personalized information about us on and off our Websites and to provide other personalized content based upon the Websites we provide to you to the extent it is necessary for our legitimate interest in advertising our Websites, or products and services sold by our Company or, where necessary, to the extent you have provided your prior consent, including without limitation, through requests made by you or use of built-in convenience features of the Websites, products and services we provide to you.
- To send you marketing information, service recommendations and other non-transactional communications about us and our affiliates and partners, including information about our products and services, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent, including without limitation, through requests made by you or use of built-in convenience features of the Websites we provide to you.
- To cooperate with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Information to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our Websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
How Do We Share Your Information?
- To third parties for the purpose for which you provide it. Company is a supplier of third party manufactured goods. We may provide such third party manufacturer with Personal Information only to the extent that it is related to and required for a product or service purchased by you. We have no control over the policies and practices of third party businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to such business, please review all such businesses' policies.
- To contractors, service providers and other third parties we use to support our business service providers. We may share Personal Information collected through our Websites with companies that perform services on our behalf, including companies that provide website development, hosting, payment processing and billing services.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of all or any portion of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our customers is among the assets transferred.
- To comply with any court order, law or legal process, including to respond to any government or regulatory request. We may disclose your personal information when we believe disclosure is appropriate to comply with the law or respond to a court order or subpoena; to prevent or investigate a possible crime, such as fraud or identity theft; or to protect the rights, property or safety of ourselves or others. We reserve the right to report to appropriate law enforcement, governmental authorities and other third parties any activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Non-Personal Information. We may share Non-Personal Information collected on our Websites with service providers we do business with in order to better our Websites, products and services Additionally, we may combine aggregate information such as pixel tags, web beacons, or cookies as discussed above with similar data we collect from other visitors to help us improve our Websites, provided that such aggregated data is anonymous and cannot be linked back to any individual. We may also disclose such aggregated, anonymized information and data that does not identify you or any other individual, without restriction.
Except as we've stated above, we will notify you before we share your Personal Information with any third parties, and you will be able to prevent the sharing of this information.
How Long Do We Retain Your Personal Information?
We retain your Personal Information and information stored and collected through our Websites for as long as we have a business or tax need or as applicable laws, regulations, or government orders require. When your information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business requirement, we will use reasonable commercial efforts to securely dispose of and destroy your information collected through the Websites.
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such Information.
Is My Information Secure?
We take your privacy seriously. Therefore we take several security measures to help keep your Personal Information safe including procedural and technological measures. However, there is no perfect security that is impenetrable from hackers. Therefore, we cannot guarantee the absolute security of the information that we collect. In the event of such a security breach involving Personal Information, Company will, in compliance with any applicable federal and state data breach laws, endeavor to timely notify all users whose Personal Information Company knows or has clear reason to believe was accessed by an unauthorized person.
How Do I Opt Out?
When you use our Customer Portal, we work to provide you the ability to access, review, correct, edit, or remove your Personal Information and related content that you have provided to us. If you have created an account, you can do this by logging into the Customer Portal and visiting your account profile page. You may also send us an e-mail firstname.lastname@example.org or 142 Hanley Industrial Ct. St. Louis, MO 63144 to request access to, correct or delete any Personal Information that you have provided to us. Please include your name and any other identifiable information necessary, so that we may locate your information. Under certain privacy laws you may have a right to access your Personal Information that we hold about you, however, your rights to access your Personal Information are not absolute. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. In addition, we may not accommodate a request to access or change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we deny your request for access to, or refuse a request to correct Personal Information, we shall explain why. For your information, removal of your Personal Information may impact our ability to provide you or your ability to use our Websites or provide you certain products or services.
At this time, we do not use your e-mail address/contact information to promote our own or third parties' products or services. If you receive any promotional email or mailing from Us you can opt-out by emailing email@example.com or 142 Hanley Industrial Ct. St. Louis, MO 63144. Please include your name and any other identifiable information necessary, so that we might locate your information. This opt out does not apply to information provided to the us as a result of a product purchase, product service experience or other customer related transactions.
Other Privacy Concerns.
Children’s Privacy. We are committed to protecting the privacy of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Our Websites are not directed to children or designed to attract them. You must be at least 16 years of age to use our Websites. We do not knowingly collect, use, or disclose Personal Information about users that are under 16 years of age. If we later learn that a user is under 16 years of age, we will remove that user’s Personal Information from our databases and prevent the user from further using our Websites.
Monitoring and Enforcement.
In accordance with applicable laws, you may request access and raise concerns or complaints regarding your Personal Information processed by us with by contacting us as stated above.