Terms & Conditions

Leon Uniform Company, Inc. reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made.  Leon Uniform Company, Inc. reserves the right to update these Terms and Conditions at any time without notice (all updates will be posted to this page).  All orders become valid when accepted by Leon Uniform Company, Inc., and the sale shall be deemed made in St. Louis, Missouri.  All sales are subject to the laws of the State of Missouri, and the venue for all disputes shall be the courts of Missouri.

Restrictions on the Sale of Certain Products

Leon Uniform Company, Inc. restricts the sale of selected products such as, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, and collar pins that identify the holder or wearer as a member of any law enforcement, firefighting, transit or security agency.  Orders for such products must be submitted by a previously authorized agent of the department or on department letterhead with a copy of official identification.  When you place an order for products that are subject to any legal restrictions, you warrant to us that you are authorized to make such purchase, and you are in compliance with all local, state and federal laws concerning same*.  Leon Uniform Company, Inc. reserves the right to verify employment of any person ordering such items.  We apologize, in advance, for any inconvenience this may cause.

*Leon Uniform Company, Inc. cannot know or be aware of all the local, state and federal restrictions regarding the products we sell.  Therefore, Leon Uniform Company, Inc. does not warrant that a person may legally purchase, possess, or carry specific items offered in our catalogs.  These products include, but are not limited t chemical sprays/munitions, knives, fusses/flares, crowd control devices, and other items.  When you place an order with us, you warrant that you are a legal adult without legal disabilities which would prohibit you from ordering, owning, possessing, or transferring these items under applicable federal state, or local laws.  You also warrant that you ware in complete compliance with local, state and federal law.

Links to Third Party Websites

As a convenience to you, this website contains links to third party websites that are not owned, operated or controlled by Leon Uniform Company, Inc.  By including these links, Leon Uniform Company, Inc. is not endorsing or approving such websites.  Leon Uniform Company, Inc. shall not be liable or responsible for any loss or damage resulting from your use of any third party linked website or from any information, products or services made available on any such linked website.  Leon Uniform Company, Inc. makes no representations or warranties, whether express or implied, including, but not limited to warranties of merchantability, fitness for a particular purpose and non-infringement, regarding any third party linked website or any information, products or services made available through any such linked website.

The conditions of use and privacy policy of any third party website may differ substantially from the Terms and Conditions that apply to your use of the Leon Uniform Company, Inc. website.  Please review the conditions of use for all third party websites for more information about the terms and conditions that apply to your use of the third party websites.

Sales Tax

Leon Uniform Company, Inc. charges sales tax for all shipments to Missouri and Illinois.  All other states pay no sales tax.  Approved agencies in all states pay no tax.

Ordering Policy

Leon Uniform Company, Inc. accepts Visa, MasterCard, American Express and Discover card.  Our standard policy is to charge all credit cards for the full order when the order is placed.  This includes in-stock and special order items.  Many of our online items are not stocked and are ordered from our manufacturers when the order your order is placed (custom badges, name tags, bags, holsters, etc.).  If you place an order for a special order item, customer service will contact you for approval to continue processing your order.  Please reference the Return Policy for special order items.

Any terms and conditions set forth in the buyer’s purchase order shall not materially alter the terms and conditions set fort herein by Leon Uniform Company, Inc.

Return Policy

As always, we sincerely thank you for your placing an order with us.  However, we do realize that occasionally an item will need to be returned.

We welcome your return as long as it meets the following criteria:

  • The item has been purchased within the last 120 days.
  • The item has not been used, worn, or washed, and is in its original packaging.
  • The item was not a “special order” item.
  • Your item is sent back to us with the necessary Return Form.

Any item that has been customized (embroidered, trousers striped, sleeve braid on a dress coat, etc) cannot be returned.

Shipping and handling charges are non-refundable.

A special order item is an item that we do not keep in stock.  This item will fall into one of two categories:

  • This item can be returned to our manufacturer if you decide to return it to us.  If this is the case, we will gladly issue credit for your item, less a 20% restocking fee to cover our costs in returning this to our manufacturer.
  • This item cannot be returned to our manufacturer.  In this rare instance, we apologize, but your item will NOT be able to be returned or exchanged.

If you place an online order for a “special order” item, you will receive an email informing you of this, which category your item will fall into (returnable or non-returnable), and approximate delivery time. It will then inquire how you would like to continue with your original order.  We will not begin processing a special order item without your acknowledgment and consent!  Download PDF Version

Disclaimers and Limitation of Liability

By using the Leon Uniform Company, Inc. website, you expressly agree that use of the Leon Uniform Company, Inc. website is at your sole risk. The Leon Uniform Company, Inc. website is provided on an "AS IS" and "as available" basis. Neither Leon Uniform Company, Inc. nor its respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Leon Uniform Company, Inc. website will be uninterrupted or error-free. Neither Leon Uniform Company, Inc. nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Leon Uniform Company, Inc. website or the products or services offered for sale on the Leon Uniform Company, Inc. website. Further, Leon Uniform Company, Inc. makes no representation that content provided on the Leon Uniform Company, Inc. website is applicable to, or appropriate for use in, locations outside of the United States. Leon Uniform Company, Inc. and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Leon Uniform Company, Inc. or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Leon Uniform Company, Inc. or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Leon Uniform Company, Inc. website, including but not limited to reliance by you on any information obtained from the Leon Uniform Company, Inc. website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Leon Uniform Company, Inc. has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Leon Uniform Company, Inc. website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 13

The Leon Uniform Company, Inc. website is intended for use by individuals 13 years of age or older. The Leon Uniform Company, Inc. website is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Product Displays/Colors

The Leon Uniform Company, Inc. website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Leon Uniform Company, Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Leon Uniform Company, Inc. will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Leon Uniform Company, Inc.’s Return Policy.

Proprietary Rights

The Leon Uniform Company logos and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by Leon Uniform Company, Inc. and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

By using the Leon Uniform Company, Inc. website, you agree that any information (except for purchase information), materials, suggestions, ideas or comments you send to Leon Uniform Company, Inc. is non-confidential.  By submitting any solicited or unsolicited information using the Leon Uniform Company, Inc. website, you grant Leon Uniform Company, Inc. an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever to the extent permitted by law.

Security

Users are prohibited from violating or attempting to violate the security of the Leon Uniform Company, Inc. website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) using the web site for unintended purposes or trying to change the behavior of the site; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the site, overloading, "flooding," "spamming," "mailbombing" or "crashing;"; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability; or (g) forging communications on behalf of the Web site (impersonating the Leon Uniform Company, Inc. website) or to the Web site (impersonating as a legitimate user). Sending unsolicited and unauthorized e-mail on behalf of Leon Uniform Company, Inc., including promotions and/or advertising of products or services, is expressly prohibited. Violations of system or network security may result in civil or criminal liability.

You agree not to use any device, software or routine or data to interfere or attempt to interfere with the proper working of the Leon Uniform Company, Inc. website or any activity being conducted on this website. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Leon Uniform Company, Inc. website other than the search engine and search agents provided by Leon Uniform Company, Inc. or generally publicly available browsers.

Shipping

Leon Uniform charges a flat 15% shipping rate applied to the order subtotal. Leon Uniform Company, Inc.’s standard shipping is UPS Ground (5-7 business days).  We offer alternative methods of shipping (USPS) as well as faster delivery time frames (2nd Day Air, Overnight, etc.).  Please contact customer service at 1-800-395-5366 for the costs associated with alternative shipping methods and time frames.  Leon Uniform does not ship to locations outside of the Continental United States.

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